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About Us

The Rowan Group, Inc. is an Independent Insurance Agency located in Whitesboro, NY. We provide insurance services in the greater Utica area. The main carriers we represent are the Erie Insurance Group (A+), Travelers Insurance (A+), and NYCM (New York Central Mutual) Insurance (A+). Ed Rowan founded the agency in 1992, and with his son, Scott built the agency from the ground up. Though Ed retired in 2000, The Rowan Group, Inc. continues to operate under the ownership of Scott Rowan. We now serve many thousands of policyholders locally and throughout New York State.

Our focus will always be our customers. You are the most important person in our business. We’re always ready to take your call, since serving you is the reason we’re here. We know you have feelings, expectations, and needs and it’s our job to fulfill them to the very best of our ability. We believe you deserve the most courteous and professional attention we can give you. If you receive anything less, call Scott and please let him know.

With that said and given the competitive nature of our business, we recognize the importance of PRICE! We know our customers expect to pay the lowest possible rate(s) for their coverage and that is why we have teamed up with ERIE, TRAVELERS, and NYCM Insurance (who in our opinion are the “best of the best” insurance carriers) and together we offer: as near perfect service as possible, adequate protection, and coverage at the most competitive rates the industry has to offer. We’re a successful agency because we offer it all; it’s what sets us apart from our competition, most of whom focus on price alone and think that’s enough. In addition, we offer the convenience of 24/7 support and services available through our website.

An Independent Advantage

We are Independent Agents in Whitesboro, New York, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. The Rowan Group represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.

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Customer Reviews

They are very helpful in completing the insurance process

Adam H

They went above & beyond to get me what I needed

Joshua S

We can't speak highly enough for how pleased we are with all of our interactions

Rennae C

Customer service was top notch!!!!

Michael D

These are the only people you need to talk to. 5 stars all day!

Bob R