Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • DG

    “Professional and always answer my questions, fair rates, good coverage. ”

  • DM

    “I’ve been with the Rowan group for a long time now. It’s nice to have a local agent to take care of my insurance needs. Very easy to deal with and The employees are always friendly and helpful when i call or stop in and are always willing to answer my many questions.
    I would recommend the Rowan group to anybody”

  • AW

    “Shout out to the Rowan Insurance group for being there, for their customers ! Thank you for always helping your customers with their insurance needs ! Becky was able to assist me to lower my Auto insurance bill.”

  • ND

    “We always receive an answer quickly and the staff is very helpful. It’s nice that Scott personally takes the time with his customers, you don’t see that kind of service too often any more.”

  • RR

    “Your people are what make the difference. Having someone local to deal with and people that always go the extra mile is what keep me recommending the Rowan Group.”

  • KH

    “Kristy always has a professional approach, is very knowledgeable and very willing to send out a query if there is any possibility of an issue. She gets back with an answer within hours. ”

  • SM

    “Good rates. Friendly staff.”

  • TT

    “Had to change my insurance after splitting from my fiancé…Tanya was extremely helpful. I thought the process would be difficult, but she made it very easy.”

  • SP

    “Very pleasant, friendly and helpful. It’s a pleasure to do business with your company ”

  • JS

    “Each of infividuals associated with the Rowan Group are commited to provide excellent service to the customer. They search out the best insurance company for our needs at a lowest cost. I am satisfied wit the commitment the Rowan Group has for his customers. ”

  • FC

    “Hi Scott,
    Your staff always works to get us the lowest price on auto insurance. They even call me when the current company is getting too high and run quotes from the other companies to see who is lowest. This is time consuming for them but they do it willingly.
    Fred Carncross

  • CP

    “Its important to me that you keep my rates low as possible and so far you have done a pretty good job I believe. Were,re getting older and retired now with a fixed income so this is important. Your easy to contact which helps with any questions.”

  • DZ

    “Appreciate annual reviews and comparisons to previous years to give us a quick snapshot of rising (or declining) costs.”

  • “I’ve only had one claim in my life but it was a large one – and soon after I contracted with them.. The Rowan group took care of it quickly and efficiently, helpful all along the way..

  • RM

    “Prompt response. Always respectful. ”