
The Rowan Group is an independent insurance agency with offices located in Whitesboro and Rome, NY. The main carriers we represent are Erie Insurance Group (A+), Travelers Insurance (A+), and NYCM (New York Central Mutual) Insurance (A+). Ed Rowan founded the agency in 1992, and with his son Scott built the agency from the ground up. Though Ed retired in 2000, The Rowan Group continues to operate out of two locations under the ownership of Scott Rowan. We now serve many thousands of policyholders locally and throughout New York State with 9 full-time employees.
Our focus will always be our customers. You are the most important person in our business. We’re always ready to take your call, since serving you is the reason we’re here. We know you have feelings, expectations, wants and needs when you come to us, and it’s our job to fulfill them to the very best of our ability. We believe you deserve the most courteous and professional attention we can give you. If you receive anything less, call Scott and let him know.
With that said and given the competitive nature of our business we recognize the importance of PRICE! We know our customers expect to pay the lowest possible rate(s) for their coverage and that is why we have teamed up with ERIE, TRAVELERS, and NYCM Insurance (who in our opinion are the "best of the best" insurance carriers) and together we offer: as near perfect service as possible; comprehensive protection; at the most competitive rates the industry has to offer. We’re a successful agency because we offer it all; It’s what sets us apart from our competition, most of whom focus on price alone and think that’s enough. In addition we offer the convenience of 24/7 support and services available through this easy to use website (not limited to reporting claims and paying your bills)...